Refund policy

Last updated: 6 November 2026

We want you to be happy with Weblytic360. This page explains how cancellations and refunds work for paid plans. The Free plan costs nothing, so there is nothing to refund.

Cancel any time

You can cancel your subscription whenever you like from your billing page (choose “Manage billing”). Cancelling stops the next charge. You keep access to your paid plan until the end of the period you have already paid for, and then your account moves to the Free plan. Your data stays in your account.

Refund of your first payment

If Weblytic360 is not right for you, ask us within 14 days of your first payment and we will refund that payment in full.

Renewals and later payments

• If you were charged for a renewal by mistake (for example you meant to cancel), contact us within 7 days of the charge and we will look into it.
• Otherwise, payments for a period that has already started are not refunded, and we do not refund part of a period.
• If we made an error or the service was not available for a long time, we will make it right, with a refund where that is fair.

How to ask for a refund

Email support@weblytic360.com from the address you used to pay, and tell us the domain you track. We usually answer within a few working days.

How you get the money back

Refunds are made by our payment partner, Dodo Payments, to the same card or payment method you paid with. Depending on your bank it can take several working days to appear.

Questions

Write to support@weblytic360.com or see our contact page. See also our terms of service.